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UserInsight AI

User Research Automation

UserInsight AI transforms hours of manual user interview analysis into automated, actionable insights. From natural conversations to JIRA stories in minutes, not days.

Apple studio display displaying  an enterprise application UI in full screen
Apple studio display displaying  an enterprise application UI in full screen

Overview

User Insight AI was built to eliminate the research-to-development friction. The platform automatically processes Zoom interview recordings, extracting key insights and pain points through natural language analysis, then aggregates findings across interview series to identify patterns that single conversations miss. Most importantly, it translates these insights directly into prioritized JIRA stories, complete with impact-effort scoring to guide sprint planning decisions.

User interview transcriptions automaticly imported from Zoom

After your Zoom interviews, all interviews automatically appear in your User Insight AI dashboard. No manual uploading, no note-taking - just seamless integration.

Interview details

Unprocessed transcripts maintain the full conversational flow for teams who need to reference exact quotes, verify context, or conduct deeper analysis beyond automated insights.

Interview summary and key insights are generated

Automated interview processing extracts key insights and pain points from natural conversation, eliminating manual note-taking while capturing nuanced feedback that traditional transcription misses.

Insights

Our AI identifies feature requests and pain points even when they're not explicitly stated - it reads between the lines of natural conversation.

Interview Series

The backbone of the tool, Interviews are grouped into 'interview series' and the AI model analyzes them collectively. Instead of reviewing 14 separate transcripts, you get aggregated insights that reveal patterns across all conversations.

Series Details

From these insights, the system generates prioritized action items ranked by impact and effort. Medium impact, low effort? That's your low-hanging fruit. The system tells you exactly what to tackle first

JIRA integration

One-click story creation bridges the gap from user feedback to development backlog, with automated priority scoring and contextual descriptions that skip the typical research-to-ticket translation step.

From interview to implementation in clicks, not hours

What previously took a full day of post-interview analysis now happens automatically. Product managers get clear, actionable intelligence instead of raw transcripts to interpret. Development teams receive well-defined user stories with proper context and prioritization. By automating the busy work, User Insight AI turns user research from a time-intensive bottleneck into a streamlined insights engine that directly feeds the product development pipeline.

85%

Reduction in post-interview analysis time

3x

More user patterns identified through automated cross-interview analysis

100%

Insight Capture - No missed feedback due to poor note-taking

-23

Previous Net Promoter Score

Previous Net Promoter Score

68

Current Net Promoter Score

Current Net Promoter Score

91 points

Total NPS Improvement

© Kris Fowler. 2025

© Kris Fowler. 2025

© Kris Fowler. 2025